Influence of Workplace Mistreatment and Structural Empowerment on Employee Engagement through Knowledge Hoarding

Abstract

The notion of workplace bullying or mistreatment has attained substantial attention in recent years.Workforces are victimized or mistreated when colleagues or supervisors disrespectfully treat them, undermining, rude, or simply ignore them at the workplace. This research study examined Pakistan’s services sector in terms of workplace mistreatment and structural empowerment outcomes through the one-way mediation process. So, the present study aims to examine the association between workplace mistreatment (abusive supervisor), structural empowerment (SE), andemployee engagement (EE) and whether it is mediated by knowledge hoarding (KH). A self-administered questionnaire (SAQ) was used for data collection from the services sector of Pakistan. The data collected from the self-administered questionnaire were analyzed through specialized software for variance-based structural equation modeling. ADANCO 2.2.1 software serves the purpose it is used to conduct hypothesis testing and model fitness. Descriptive analyses were run to analyze the data through SPSS. Mistreatment at the workplace makes employees feel less satisfied, distressed with their job, and less committed or dedicated to the organization; they also become less productive and more probable to quit so here in this intended research we examined that how itaffected the engagement of the mistreated employees. Whereas empowerment structures provide a pragmatic impact to enhance work or employee engagement which provides work effectiveness through a mediating mechanism.